一、Chin Tung's quality policy is as follows:
Quality: Consistent and stable quality in line with international standards
Delivery: Ensure on-time delivery, and build up world -wide reputation
Cost: Drive continual improvement on products, and strengthen competitiveness internationally
Reputation: Deliver a quality service to maintain excellent customer relations
Innovation: Strive to continuously improve our systems and procedures through automation and computerization
二、 Chin Tung’s quality policy is appropriate to the purpose and background of the organization.
Quality Policy |
Being appropriate to the purpose and background of the company’s organization |
Quality/Delivery |
1. Fulfill customers need over adhesive products |
Quality/Cost |
2. Create the value of adhesive products to meet customers' special uses |
Reputation /Innovation |
3. Establish a sustainable organization that provides employees with a stable and growing environment. |
Delivery/Innovation |
4. Commit to product development, enrich product lines, and give customers more choices |
Cost/ Reputation |
5. Maintain reasonable cost, and take into account the needs of stakeholders |
三、 The quality policy of Chin Tung supports the company's strategic.
Quality Policy |
Supporting the company's strategic |
Delivery /Quality |
With the speed (delivery lead-time), coordination (delivery lead-time), quality (quality) and product diversity (quality), provide customers with various choices. |
Innovation /Cost/ Reputation |
Cooperate with the market leader (reputation), continuous expansion of production capacity (innovation), reduce manufacturing cost (cost), obtain reasonable profit (cost), and become the best supplier (reputation) for leading brands in the market. |
四、 Implement Quality Policy
In order to maintain quality, meet customer needs and fulfill our social responsibility, under the guidelines of the quality management system, Chin Tung Company will make the most reasonable use of limited resources, and promised to require each member of the organization to comply with the following actions:
1. Commitment to continuous improvement in quality to meet customer requirements and related laws and regulations.
2. Compliance with customer requirements and regulatory requirements, establish a quality management system and regularly review quality performance.
3. Committed to improving quality and implementing continuous improvement.
4. Through process improvement and technology applications to improve quality standards.
5. Continue to promote the concept of quality to company colleagues, also communicates and educates suppliers and customers on issues related to quality control.
6. Implement quality management training to prevent quality complains that do not meet customer requirements.
五、 Quality Policy Statement
1. Quality: In accordance with customer requirements and compliance with regulatory requirements, and with reference to the requirements of ISO9001:2015, the company established a quality management system of the company so that the company's entire staff can comply with it, and it is implemented to ensure stable quality, meet customer requirements for quality, and improve product quality. To international standards, to achieve internationalization goals through the verification of international related products.
2. Delivery: Implement the production plan and management and comply with the operation process regulations to ensure the accuracy of the delivery schedule, meet the customer's delivery requirements, and obtain the customer's trust.
3. Cost: Increase production efficiency, reducing costs, to boost product competitiveness and benefit the customers, the company, and the employees.
4. Reputation: Take the advantages of our quality, delivery, and cost to support our credibility among our customers and enable the company to be sustainable.
5. Innovation: Follow the changes in technology and the market, accept new challenges at any time and be brave about innovation and continuous improvement, be convinced that “there is always a better way” to implement innovation, develop new production technologies to improve competitiveness, and streamline internal information integration. In particular, focus the following procedures:
1) In order to enhance capabilities for production technology, and research development, we cooperate with well-known manufacturers, set up joint research projects and exchange technical knowledge.
2) Develop new material applications to provide a wider range of services to meet different market needs in order to increase the company's product competitiveness.
3) The company actively integrates its internal computer management system in order to quickly and efficiently executes orders, production, warehousing, and shipping, and to perform overall operational functions in accordance with the ISO 9001 internal control system.
In order to achieve the above-mentioned requirements for quality, delivery, cost, reputation, and innovation, Chin Tung also establishes relevant operating procedures (such as work procedures, job descriptions, and forms), and requires that all relevant personnel must strictly comply with. The quality assurance department verifies the effectiveness of the quality assurance system based on internal audit operations, management review meetings, and customer satisfaction, and maintains documents sufficient to verify that the system has been effectively implemented.
六、 Quality Policy Communication, Understanding and Implementation
The company's quality policy is presented in the Chinese-Thai language format. It is announced in regular meetings in addition to written display. It will be given to new recruits and request them to implement the policy at work.
七、 Quality Policy and Interest Groups
For interest Groups to understand the company's quality management system, the company will publish the relevant information in the quality manual (including the quality policy) on the company's website at http://kinghawk.com.tw.